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THE HOTEL OPERATOR

Managing Director Chris Evans

Managing Director Chris Evans

COMMITTED TO

DELIVERING EXCELLENCE

Giant Hospitality is the award-winning hotel management group which provides a complete and exceptional management and consultancy service to the company’s growing portfolio of UK based hotels. Giant Hospitality has made a huge impact on the hotel industry over the last 12 months and is regarded as one of the country’s most ambitious, forward-thinking and reliable hotel and leisure providers. Now managing four hotel and leisure complexes in North Wales, Giant Hospitality is setting the standards when it comes to delivering a unique hotel experience for guests. Providing a new brand of award-winning hotels with the ethos very much on exceptional customer care, Giant Hospitality is committed to delivering something that little bit extra. Guests are always guaranteed the ultimate in leisure, business, restaurant and wedding facilities and a stay at a Giant Hospitality hotel will be one you’ll remember for all the right reasons. The key to Giant Hospitality’s success comes from its ability to manage a number of hotels within a relatively close proximity. This affords the group, the luxury of calling on an extensive and very experienced team to work across all the hotels without any conflicting interest. Such operational efficiency allows Giant Hospitality to deliver a wide range of services, experiences and an attention to detail that is second to none. This successful model is now set to be rolled out across the country with Giant Hospitality overseeing a series of ‘cluster hotels’ in various parts of the UK.

WHO WE ARE

Giant Hospitality’s role is to manage the hotels in the Northern Powerhouse Developments portfolio which is made up of boutique retreats, traditional seaside hotels, stately homes and luxury adventure resorts. Our innovative approach focuses on creating new hotel products and experiences while at the same time developing and streamlining our existing businesses. Our competitive position within the market place allows us to outperform our competitors as we strive to become the market leader. With an emphasis on online reputation and guest reviews, our aim is to build on the success of each hotel in order to achieve maximum global reach and exposure.

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OUR PEOPLE

The team at Giant Hospitality are industry professionals – many hand-picked – who have made hospitality their career and take great pride in delivering exceptional service. With a cumulative experience of over 50 years within the industry, our team are driven to provide the absolute best customer service and strive for the optimum levels of success. The team is made up of individuals who have experience from independent and branded hotels through to venues and regional marketing agencies. But while our backgrounds may differ, our ethos remains the same and every member of Giant Hospitality is passionate about great service.
 
HOTEL OPERATOR
HOTEL OPERATOR

A GIANT MISSION

The vision of Giant Hospitality is to be one of the UK’s largest and most respected hospitality groups, offering unique products around the country, where every visit creates distinct memories. Striving to exceed our guests’ expectations; to provide an excellent customer experience at every opportunity and recognise the need to support and develop our stakeholders in order to achieve long-term success.

OUR TEAM CONSISTS OF:

Sales and Marketing

Revenue Management

Hotel Management

Accounts

Human Resources

Ecommerce

Operations

OUR KEY VALUES:

Giant Hospitality’s philosophy is based around team work and the continual development of internal talent. This is the team of tomorrow who will continue the high standard of care on which today’s business is built.

Act with INTEGRITY

Deliver EXCELLENCE

Have the AMBITION to continuously improve

Show that we CARE

COLLECTION

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HOTEL OPERATOR

The epitome of country elegance, the hotels within our Manor Collection are all steeped in history, bursting with charm and provide the perfect venue for an indulgent escape, a romantic wedding, a business conference or a relaxing spa break.
Opulently designed to a five-star standard, our iconic and exclusive Manor Collection provide the most luxurious retreats in some of the UKs most spectacular and picturesque settings.

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Our ever popular Boutique Collection comprises some of the most contemporary hotels on the market. Tailored for those looking to enjoy an indulgent escape, the Boutique Collection will provide a chic and romantic experience for couples.
Complete with fashionable bars and restaurants, this portfolio of hotels targets the hip crowd looking to let their hair down in style.

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Offering guests an indulgent hotel experience, the properties within our Premier Collection have been hand-picked and designed to a luxurious four-star standard.
Providing inviting bedroom suites, fine dining and relaxing spa facilities, this stylish and elegant collection of hotels are located in some of the UK’s most stunning period properties ensuring the most enjoyable guest experience imaginable.

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For the ultimate family hotel, look no further than those found in our Classic Collection.
Providing the modern family with everything they need, this collection of hotels comes with a friendly atmosphere and provides great value for money.
Offering guests a clean, comfortable and economical holiday option, a stay in one of our classic hotels will ensure all the family are catered for.